For Our Security

USC is requiring all staff, faculty, students, retirees and alumni who use usc.edu email and zoom accounts to add an extra level of security.

Keeping USC’s data and information secure is a responsibility for all of us. As members of the university community, we are entrusted with following all established safety protocols that protect valuable information. The Office of the Chief Information Security Officer (OCISO) in Information Technology Services helps protect information and data by putting in place safeguards that provide the security needed to protect our systems against cybersecurity attacks and unauthorized access.

Due to the prevalence of ransomware incidents, USC is requiring two-factor authentication (2FA) on all email and single sign-on accounts before 5 p.m. on Thursday, Jan. 20. At USC, we use a system called Duo2FA that provides an extra level of security when you are logging in to USC’s system.

What to Know
USC requires that everyone who accesses our systems go through Duo2FA.

Check itservices.usc.edu/duo/registering for instructions on how to install Duo2FA on your device(s).

For Frequently Asked Questions about Duo2FA, visit itservices.usc.edu/duofaq.

Visit this How-To Video 

 

What to Do 

  • Enroll in Duo2FA by clicking this link here.

  • Click Enroll DUO2FA. (See the illustration below).
  • Provide your USC NetID (username) and password.
  • Add Duo2FA to your email account BEFORE 5 p.m. on Thursday, Jan. 20.
  • Once you have enrolled in Duo2FA, you will have three options presented after you enter your USCNetID and password:
    • Sending a push notification to the Duo2FA application on a smartphone,
    • Calling a telephone, or
    • Entering a texted password

During this enrollment period, the ITS Service Desk is experiencing very high call volume. We ask that you please utilize the self-service tools noted above when possible.

Also, visit this How-To Video and FAQ on the process before reaching out​.

If you still need further assistance, please contact the ITS Service Desk at 213-740-5555 or email consult@usc.edu.